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FAQs

A PALLET BUYER’S GUIDE – AN OVERVIEW OF WHAT WE OFFER, BIDDING ON PALLETS AND ANSWERS TO YOUR OTHER QUESTIONS…

How it All Works...

  • Although we are open daily, Tuesday through Saturday, our main sales days are Wednesday and Saturday - meaning these are the days which we stage new product on the floor.
     

  • Prior to each main sale days on Wednesday and Saturday, we will do a live stream preview video on our Facebook group page.  These live videos provide our customers with an more in-depth overview of the product that will be available vs. showing just pictures of the pallets.
     

  • For each sale day (Tuesday through Saturday) doors open at 10AM.  However, for the main sale days of Wednesday and Saturday, we hand out line numbers starting at 9AM.  The purpose of line numbers will hold your place in line, so once you have one, you can come back around 15 minutes before the doors open to queue up. Everyone will be let in at the same time, but in the order of your number. EVERYONE MUST HAVE A NUMBER.                                     

  • All pallets are sold at a fixed price, with average prices ranging between $250 to $850.  To purchase a pallet, simply remove the white purchase receipt from the pallet.  This receipt is your commitment to purchase that pallet.  Please do not pull the receipt if you do not wish to purchase the pallet. 

  • BUY the PALLET offers covered spaces to either hand load your pallets into your vehicle or to have pallet forklifted into your pickup truck, trailer, uHaul, box truck or similar type of vehicle.  BUY the PALLET reserves the right to refuse to forklift a pallet into a vehicle if we believe there is a potential risk for damage to the vehicle.
                                       

  • If you cannot fit all merchandise into your vehicle within one trip, BUY the PALLET can hold any partial/full pallets for you to come back and pickup.  Please bring your receipt with you when you come back to pickup your partial or full pallets.                                                                   

  • Typically, on our main sale days of Wednesday and Saturday, BUY the PALLET - USA only -  will also do a live Commit-to-Buy on our Facebook Group page showing still available pallets.  Buyers are able to reserve these pallets online and pickup within 2 business days.  Commit-to-Buys are typically scheduled for 1:30PM on Wednesday and Saturday.

Hours

BUY the PALLET, Llc (USA)

  • ​Monday - Closed

  • Tuesday - 10AM to 2PM

  • Wednesday - 10AM to 2PM

  • Thursday - 10AM to 2PM

  • Friday - 10AM to 1PM

  • Saturday - 10AM to 2PM

BUY the PALLET Canada, Llc

  • ​Monday - Closed

  • Tuesday - By Appointment Only

  • Wednesday - 9AM to 1PM

  • Thursday - By Appointment Only

  • Friday - By Appointment Only

  • Saturday - 9AM to 1PM

Payments

  • ​Cash

  • Visa

  • MasterCard

  • Discover

  • American Express

  • Apple Pay

  • Paypal

  • Bank Wire (truckloads only)

Other Important Information

  • SHIPPING: at this time we do not offer shipping services.  However, you are welcome to arrange your own shipping.  BUY the PALLET will provide you with pallet dimensions, estimated shipping weight which you use to schedule your shipment.   We will also wrap and load your pallets into the vehicle.  All shipments must be schedule during business hours between 9AM and 1PM.  Please contact us prior to scheduling any shipments to verify that we can ship your pallet(s).  Freight estimates can be received from places like Uship.com or FreightQuote.com. For estimate purchases, dimensions on pallets are typically around 48”L x 40”W x 60”H with weight of 500 lbs.
     

  • WE ARE OPEN TO THE PUBLIC:  a resale certificate or Tax ID is NOT required to purchase from us. However, for USA buyers,  if you do have a resale certificate or tax exempt number please bring it with you, otherwise we are required to add sales tax onto the total cost of each pallet.  To obtain a resale certificate you will need to be registered to collect sales tax in the state you live.  Resale certificate forms can usually be found online at your states government website.  You are required to have a resale certificate from the state you sell in.                                                                                       

  • SALES TAX: unless you have a resale certificate (USA), 8.75% sales tax will be added to your purchases.  For our Canadian customers, HST of 13% will be added to each purchase.                                                              

  • PALLET PICKUP Part 1: Reserved pallets and auction pallets can be pickup at our warehouse during normal business hours.  We do ask that you contact us to schedule a pickup time. Please note that last pickup time is 15 minutes prior to closing.                    

  • PALLET PICKUP Part 2: Buyers are also responsible for for pickup, securing and transporting of their pallets.                                  

  • PALLET PICKUP Part 3: If you need to leave part or all of a pallet at our warehouse, Buy the Pallet will hold the pallets for up to 10 business days, after which, we reserve the right to dispose of the merchandise in any way we choose.                                                    

  • PALLET PICKUP Part 4: Buyers are REQUIRED to take all items on the pallet (please do not leave items behind!).                                

  • WHAT IS OVERSTOCK MERCHANDISE:  Overstock merchandise are goods that have never been purchased by a customer but are excessive stock from shelves and/or warehouses and is typically in new condition.  In some cases, vendors will liquidate merchandise due to box damaged which occurred in the vendor's warehouse (e.g., fell off self, hit by a forklift etc.).  This product is still considered overstock, but with box damage.  These items are still new, but it is possible that some box damaged may result in physical damage to the item.                                                    

  • WHAT IS STORE/ONLINE RETURN MERCHANDISE:   Returns, whether store returns or online returns, are items that have been purchased and returned.  People return merchandise for many different reasons such as wrong size or color, different features than expected, exchanging, or damaged.  Merchandise which is returned does not always mean the item is damaged or used.  Returns, whether store returns or online returns, are items that have been purchased and returned.  People return merchandise for many different reasons such as wrong size or color, different features than expected, exchanging, or damaged.  Merchandise which is returned does not always mean the item is damaged or used. Pallets consisting of store return merchandise may not always be 100% store returns as retailers sometimes mix in returns, overstock/shelf pull, and new merchandise. 

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